Welcome to SUPERCHESSMACHINE™ (the “Service”).
This Privacy Policy (“Policy”) explains how Bhargava Systems LLC (“we,” “us,” “our”) collects, uses, protects, and discloses information when you use our website, applications, and related services (collectively, the “Services”).
By using the Services, you agree that we may handle your information as described in this Policy. If we make material changes, we will update this Policy as described in Changes to This Policy.
Summary of Key Points
- We collect basic account info such as email, username, name, and profile photo.
- We store your chess content such as games (PGN) and files you upload.
- We do not sell your personal information, and we do not use ads or ad tracking.
- Payments (subscriptions) are processed by Stripe. We do not store full payment card details.
- You can request account deletion by emailing [email protected], and we will delete your data (subject to limited legal retention).
1) Definitions
“Personal Information” means information that identifies or can reasonably be linked to you (such as your email address).
“Usage Data” means technical data collected automatically when you use the Services (such as IP address and browser type).
“Processing” means handling data in any way (collecting, storing, using, disclosing, deleting).
“Service Providers” are third parties that help us operate the Services (such as payment processors).
2) Children’s Privacy
Our Services may be used by individuals under 13 (“Children”). We are committed to protecting children’s privacy.
- We aim to collect only the minimum Personal Information necessary to provide the Services.
- If you are a parent or guardian and believe your child provided Personal Information without your consent, contact us at [email protected]. We will take steps to delete the child’s information.
- We may require reasonable verification that you are the parent/guardian before acting on certain requests to protect the child’s account.
3) Information We Collect
A. Information You Provide to Us
We collect information you provide directly, including:
- Account Information: email address, username, name, profile photo.
- User Content: chess games (including PGN data) and files you upload.
- Support Requests: information you send us when you contact support (including the contents of your message and any attachments).
B. Information We Collect Automatically (Usage Data)
When you use the Services, we may automatically collect:
- IP address
- device and browser type
- operating system
- pages viewed and actions taken (basic logs)
- timestamps and diagnostic data (e.g., error logs)
C. Payment Information
If you subscribe, payments are processed by Stripe. Stripe may collect payment and billing details to complete the transaction. We do not store full payment card numbers on our servers.
4) How We Use Information
We use information to:
- Provide and operate the Services (accounts, logins, storing your PGNs/uploads).
- Process subscriptions and manage billing through Stripe.
- Maintain security, prevent fraud/abuse, and enforce our policies.
- Provide support and respond to requests.
- Improve reliability and performance (debugging, monitoring, and service operations).
Legal Bases (GDPR/UK-style)
If you are in a region that requires a legal basis (e.g., EEA/UK), we process Personal Information based on:
- Contract necessity (to provide the Services you request),
- Legitimate interests (security, preventing abuse, maintaining operations),
- Legal obligations (where applicable), and
- Consent where required by law.
5) When We Share Information
We do not sell your Personal Information.
We may share information only in these situations:
A. Service Providers
We share information with vendors that help us provide the Services, such as:
- Stripe (payment processing)
Service Providers are authorized to use Personal Information only as needed to provide services to us.
B. Legal and Safety
We may disclose information if we believe it is reasonably necessary to:
- comply with law, regulation, legal process, or governmental request;
- enforce our terms and protect the security or integrity of the Services; or
- protect the rights, property, and safety of us, our users, or others.
C. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, user information may be transferred as part of that transaction, subject to appropriate protections.
6) Cookies and Tracking
At this time:
- We do not use advertising trackers.
- We do not run third-party analytics (such as Google Analytics).
We may still use essential cookies or similar storage for basic functionality (for example, keeping you signed in). If we add non-essential cookies later (analytics or marketing), we will update this Policy and, where required, provide choices.
7) Your Rights and Choices
Access, Correction, and Portability
Depending on where you live, you may have the right to request:
- access to the Personal Information we have about you,
- correction of inaccurate information, and
- a copy of your information in a portable format.
Deletion
You may request deletion of your account and Personal Information by emailing [email protected]. We will delete your data unless we are legally required to keep certain records (for example, limited billing or compliance records).
Communications
We may send you service-related emails (for example, account or billing notices). If we send marketing emails in the future, you can opt out using the unsubscribe link or by contacting us.
8) California Privacy Notice (CCPA/CPRA)
If you are a California resident, you may have the right to:
- know what Personal Information we collect, use, and disclose;
- request deletion of your Personal Information; and
- not be discriminated against for exercising your rights.
We do not “sell” or “share” Personal Information as those terms are defined under California law (for example, we do not share Personal Information for cross-context behavioral advertising).
To exercise your rights, contact [email protected]. We may ask for reasonable verification to protect your account.
9) International Users and Data Transfers
We are based in the United States, and your information may be processed and stored in the United States or other locations where our Service Providers operate. Data protection laws in those places may differ from your local laws.
10) Data Retention
We retain Personal Information for as long as necessary to:
- provide the Services,
- maintain account functionality,
- comply with legal obligations, and
- protect the Services from fraud or abuse.
If you request deletion, we will delete your account and data, subject to any legally required retention.
11) Security
We use reasonable administrative and technical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12) Links to Other Websites
Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.
13) Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy with a new “Last updated” date. Your continued use of the Services after changes means you accept the updated Policy.
14) Contact Us
Bhargava Systems LLC
Email: [email protected]
Support Form: https://superchessmachine.com/support.html